FAQ

FAQs

Here are answers to some frequently asked questions about the Cookie3 Referral System:

Q: How is referral attribution handled?

A: Cookie3 uses a last-non-direct-click attribution model. The most recent referrer gets credit for the conversion, with a 30-day attribution window by default. Read more about it here.

Q: What happens if a user comes through multiple referral links?

A: The first recent referral link takes precedence.

Q: How long are referrals tracked?

A: By default, referrals are tracked for 30 days.

Q: Can I customize the referral link parameters?

A: Yes, you can use custom parameters beyond the standard ref and utm_source. Contact our support team for assistance in setting up custom parameters.

Q: How do I ensure my referral program complies with privacy regulations?

A: Cookie3 is designed with privacy in mind. Ensure you have proper consent mechanisms in place and clearly disclose your data collection practices in your privacy policy. Read more about them here.

Q: Can I A/B test different referral rewards?

A: Yes, you can create multiple referral campaigns with different rewards and compare their performance using our analytics dashboard by setting up multiple conversion events and filtering your leaderboard data by particular conversion event IDs.

Q: How often is the referral data updated?

A: Referral data is updated every 15 minutes.